Maintenance and Technical Support
We stay with you after launch. A monthly or yearly maintenance package covers revisions, updates and technical support in one place.
Package info
Monthly or yearly · Optional
The maintenance package is optional. It includes monthly revision and development hours used on request, same-day technical support every business day, CMS updates and security patches. We agree every revision with you first, show it in a demo environment when needed and publish it with your approval.
Every month we check your site, forms, email delivery and scheduled jobs, and run a search engine check for the sitemap and missing titles and descriptions. For e-commerce sites, the order flow and the card payment integration are checked as well.
You can pay monthly, or choose yearly for a better deal. For the first 30 days after delivery, we fix software bugs free of charge anyway.
Monthly revision and development hours on request
Same-day support every business day
CMS updates and security patches
Monthly site, form and email checks
Monthly search engine (SEO) check
Order and payment flow checks for stores
How does it work?
With the maintenance package we take over the technical responsibility for your site. We handle the revisions you request from the monthly hours, and apply CMS updates and security patches. Every month we check the site, forms, email and scheduled jobs, and flag missing titles and descriptions that affect search engines.
Who is it for?
It suits businesses that want to keep their site or store running without dealing with technical issues and need regular small changes. Online stores with ordering and payment flows, and corporate sites that update their content often, get the most value from a maintenance package over time.
How does the process work?
You choose a monthly or yearly package and we start with a contract. You send requests via WhatsApp or email, and we reply the same day on every business day. We agree each revision with you first, show it in a demo when needed and publish it with your approval. We also share what we find in the monthly checks.
Frequently Asked About Maintenance and Technical Support
Answers to questions about this solution. For general questions on the process, payment and licensing, see the FAQ page.
It includes monthly revision and development hours used on request, same-day technical support every business day, CMS updates, security patches and monthly checks of the site, forms, email and SEO.
No. Maintenance hours are used on request and calculated separately for each month; hours not used in a month do not carry over.
Both work. With monthly you pay every month; with yearly you make a single, better-value payment for 12 months of service.
Yes. For the first 30 days after delivery we fix software bugs free of charge; after that, requests are handled under the maintenance package or with a separate quote.
Let's Pick the Right Package Together
Every project is priced by its scope. We listen to your needs and set out the scope, the working days and the total in a written quote up front. No surprise items later. Domain and hosting are not included.
HTML Integration
Corporate or e-commerce · Written quote for your scope
- Your ready HTML design is preserved
- All content connected to the management panel
- Corporate site or e-commerce store
- All common features included
Design Adaptation
Corporate or e-commerce · Written quote for your scope
- Choose from 35 industry designs with live preview
- Brand adaptation with colors, fonts, logo and content
- Extra sections and modules as you need them
- All common features included
Custom Design
Corporate or e-commerce · Written quote for your scope
- A few homepage concepts after our call
- Inner page designs based on the chosen concept
- The design is never offered to another client as is
- All common features included
Common Features in All Packages
What sets the packages apart is where the design comes from. The features below are standard in every package; choosing e-commerce adds the store module.
- KlavyusCMS management panel
- Text, image, page and menu management
- Responsive on mobile, tablet and desktop
- Multilingual support
- Sitemap, redirects and rich result data
- Forms in the panel with email alerts
- Cookie consent management
- Automatic WebP image conversion
- Bot protection and session security
- Role-based multi-user access and activity log
- Training videos for the panel
- Demo approval and 30 days of free bug fixes
Let's Talk About Your Website
You may not know exactly what you need yet. That's fine. Message us on WhatsApp and we'll figure it out in 15 minutes. Free.