Privacy and Legal Notices
Privacy Notice on the Processing of Personal Data
This notice is provided under Article 10 of the Turkish Personal Data Protection Law No. 6698 (“KVKK”) to inform visitors of klavyus.com, people who fill in our forms, and people who contact us via WhatsApp, email or video call.
1. Data Controller
Your personal data is processed by Klavyus Yazılım – Can Şık (Zeytinlik Mah. Fişekhane Cad. Carousel No: 5 İç Kapı No: 17 Bakırköy / İstanbul, Türkiye) as the data controller. You can reach us at info@klavyus.com.
2. Personal Data We Process
- Identity and contact: The name, email address and phone number you enter in the contact form.
- Request details: Your message and the page you sent the form from; project details you share via WhatsApp, email or video call.
- Transaction security: The IP address you sent the form from, browser and device details, and the bot protection result.
- Anonymous visit statistics: Daily and total unique visitor counts (no information that identifies you).
- If you consent: Browsing data collected through analytics and marketing cookies.
3. Purposes and Legal Grounds
- Answering your quote or contact request, scheduling a call, preparing a quote and running the contract process: Necessary for the establishment or performance of a contract (KVKK Art. 5/2-c).
- Keeping the site secure, preventing bots and abuse, and keeping records of requests: Our legitimate interest, provided it does not harm your fundamental rights and freedoms (Art. 5/2-f).
- Meeting legal obligations and requests from competent authorities: Expressly provided by law and legal obligation (Art. 5/2-a and 5/2-ç).
- Visit analytics and ad measurement to improve the site: Only with the explicit consent you give in the cookie preferences (Art. 5/1). You can withdraw it at any time from the cookie preferences.
4. How We Collect Data
Your data is collected, partly by automated means, through the forms on the website, cookies and similar technologies, and electronic channels such as WhatsApp, email and video calls.
5. Transfers
Your data is never sold or transferred to third parties for marketing. It may be shared only for the purposes above with:
- Hosting and email providers: The servers that run the site and email (as data processors).
- Google reCAPTCHA (Google LLC): IP address and browser details for bot protection when you send a form.
- Analytics and advertising services: Only if you allow the related cookies and such services are used on the site.
- WhatsApp (Meta) and Google Meet: The respective providers when you contact us through these channels.
- Competent public authorities: When required by a legal obligation.
Some of these providers have servers outside Türkiye. Transfers abroad are carried out in line with the conditions and safeguards set out in Article 9 of the KVKK.
6. Retention
Your data is kept for as long as the purpose requires and for the limitation periods in the applicable legislation; it is then erased, destroyed or anonymized.
7. Your Rights (KVKK Art. 11)
By applying to the data controller, you have the right to:
- Learn whether your personal data is processed,
- Request information if it has been processed,
- Learn the purpose of processing and whether it is used accordingly,
- Know the third parties in Türkiye or abroad to whom it is transferred,
- Request correction if it is incomplete or inaccurate,
- Request erasure or destruction under the conditions of Article 7 of the KVKK,
- Request that correction, erasure or destruction be notified to third parties to whom the data was transferred,
- Object to a result against you arising from analysis exclusively by automated systems,
- Claim compensation for damages arising from unlawful processing.
8. How to Apply
You can send your request, with information verifying your identity, in writing to the address above, via registered electronic mail (KEP), secure electronic signature or mobile signature, or from the email address you previously gave us and that is registered in our records to info@klavyus.com. Your request will be concluded free of charge within 30 days at the latest; if the process requires an additional cost, a fee may be charged according to the tariff set by the Personal Data Protection Board.
Cookie Policy
Cookies are small text files that a website stores in your browser; local storage keeps information in your browser in a similar way. Our site works with essential cookies. Analytics and marketing cookies are only enabled if you allow them in the banner at the bottom of the page or in the cookie preferences; you can change your choice at any time.
| Name | Type | Purpose | Duration |
|---|---|---|---|
| KL4VYUS_SESS10N | Essential | Keeps your session and form security verification. | Expires after a period of inactivity on the site. |
| daily_visitor | Essential (statistics, anonymous) | Counts daily unique visitors; contains only a date, does not identify you and is not shared. | 2 days |
| site_views | Essential (statistics, anonymous) | Counts total unique visitors; contains a fixed value, does not identify you and is not shared. | 30 days |
| _GRECAPTCHA | Essential (security, Google) | Blocks bots and spam on forms. | 6 months |
| klavyus_cookie_consent (local storage) | Essential | Remembers your cookie choice; the banner is shown again if the options change. | Until you delete it |
| dismissedPopups (local storage) | Essential | Remembers announcements you chose not to see again. | Until you delete it |
If an analytics or marketing service is added, its cookies are loaded only with your consent and added to this table. You can also delete or block cookies in your browser settings; if you block essential cookies, forms may not work.
Explicit Consent Statement (Analytics and Marketing Cookies)
By clicking “Accept” in the cookie banner or selecting the related option in the preferences, I declare that I give my explicit consent under Articles 5/1 and 9 of the KVKK to the processing of my browsing data (IP address, device and browser details, page activity) for site usage analysis and ad measurement, and to its transfer to service providers located abroad for this purpose. I know that I can withdraw my consent at any time from the cookie preferences.